VISION​

The vision is to grow into a super specialty hospital to fulfill the needs of the patients in a cost effective, appropriate, timely & for the utmost satisfaction.

LIST OF PANELS

  • Star Health Insurance
  • HDFC Ergo
  • Navi Helth Insurance
  • Future Generali
  • Raksha TPA
  • Park Mediclaim
  • Genins India Insurance
  • Cigna Ttk
  • SBI General
  • Liberty Health Insurance
  • Aditya Birla Health Insurance
  • Vidal Health / Vipul Medcorp
  • Niva Bupa Health Insurance
  • Nabard /Cashless Panels
  • UPCL
INSURANCE
DEFENCE ACADEMY OFFICES/ INSTITUTES SCHOOL
CHANAKYA ACADEMY UTTARAKHAND GRAMIN BANK TULA’S INTERNATIONAL
DOON DEFENCE ACADEMYD SIDHARTHA INSTITUTE SAIGRACE ACADEMY
DOON DEFENCE DREAMER EVON TECHNOLOGIES SANSKAR VALLEY
GLOBAL DEFENCE ACADEMY SMART DATA BACHPAN SCHOOL
DELTA DEFENCE ACADEMY MPS BRIGHT SCHOLAR’S
AMAZON DEFENCE ACADEMY UPCL DOON BLOSSOMS
NOVAL DEFENCE ACADEMY NABARD BEVERLY HILLS SHALINI
POLY KIDS
HELLO KIDS
RIVER SIDE SCHOOL
BUBBLES PRE SCHOOL

Cashless, Insurance patient Hospital rules

  1. Complete documentation , authorization letter, insurance card and insurance papers will be required at the time of admission/discharge and  in absence of documents, patient will have to clear the bill in cash before discharge
  2. Patients opting for payment through TPA cashless will be discharged post final approval from the TPA. It takes nearly 5-8 hours to get the approval. Healing Touch does not play any role in the decision to approve the claim. We request you to follow up with your TPA to expeditite settlement /   approval and ensure timely submission of required document from your side on query raised by TPA.
  3. In case of denial from your TPA, then Healing Touch Hospital tariff would be applicable.
  4. Unapproved amount from TPA and Non-payable amount will have to be paid by patient
  5. Payments made by cards & needing refunds will be made through digital manner or cheque /RTGS after 24-48 working hours after discharge , between 10am to 6pm.
  6. Refund cheque would be made in favour of attendant only on submission of valid photo ID proof of the attendant. or else cheque will be made in favour of patient and RTGS will be initiated on the submission of cancelled cheque of recipient.
  7. PAN card & KYC is mandatory for any bills more than 1 lakh rupees.
  8. In few psychiatric diseases and in cases where the person is under the effect of alcohol or other intoxicants or cases of suicide,  the insurance companies usually deny the claim.
  9. Many times the blood pressure, diabetes, some diseases comorbidities have not been declared in the insurance policys either by mistake or manipulation by insurance agents. In such cases sometimes the insurance companies reject deny the claim even after pre approving it at he start . All the responsibility rests with patient for payment of the  admission bill
  10. Cashless facility will be provided only after approval from the TPA or insurance company. Till the approval is not received the patient will have to pay the hospital bill as required for any other patient. Once the approval is received the refunds will be done post discharge,  final approval as per hospital policies.

REQUIRED DOCUMENTS FOR INSURANCE TREATMENT

  • Aadhar Card
  • PAN Card
  • Policy Card
  • Photo ID
  • 1 Passport size Photograph (If the treatment final bill is above one lakh rupees)
  • Doctor’s prescription advising admission with the disease/ diagnosis and planned line of treatment.
  • Investigation, reports supporting the diagnosis and proposed line of treatment

Procedure for using cashless TPA, insurance facility

Emergency admission

In cases where you have been admitted through emergency,  the insurance help desk  will help you send for approval from the insurer.

Planned admission

In cases where a surgery or admission has been planned for a future date,  a preauthorization request will be sent to the insurance company and only once the approval is received for the treatment that the patient will be admitted.

Note : You need a valid Indian ID proof , health policy card or the policy itself, doctor’s prescription advising admission, and the disease and planned line of treatment.